So what's the 401(k) setup process like, anyway?

Setting up a Guideline 401(k) can take as little as 9 minutes, but it usually takes about 40 days until first contributions are made. Since all Guideline 401(k) plans come with automatic enrollment, eligible employees can't be auto-enrolled until 30 days after they receive a notice of the new benefit, giving them time to opt out. Once everything is set up, your team will move through a seamless onboarding process while you sit back and relax.

How much do 401(k) plans cost?

Our plans start at just $39 a month, plus $4 a month per active employee—no sneaky fees for employees on your payroll who aren't contributing. Need more flexibility? Book a call or visit our pricing page and we'll walk you through the options.

Do I need to offer a 401(k)?

Some states require employers to offer a retirement plan—see if yours is affected on our compliance page. Even if not required, a high-quality 401(k) is a crucial benefit for hiring and retaining talent: 93% of employees say a 401(k) influences their decision to choose an employer.

You work with businesses of all sizes? Really?

Yes. While many providers focus on large enterprises, Guideline serves businesses of any size—from solopreneurs and first hires to teams of thousands—and scales with you every step of the way.

Contact Us

Fill out the form below to send us an email. Your message will be routed directly to our Customer Success team who are eager to assist you. We work hard to get back to you by email within one business day.

Additional support

Our team is available from 9 a.m.-7 p.m. ET, Monday through Friday.

Contact Type	Phone Number
401(k) Sponsors & Admins	(888) 588-0719
401(k) Participants	(888) 344-5188
IRA Savers	(888) 810-3801
Sales	(888) 228-3491
New 401(k) Plan Onboarding	(628) 477-1883
Existing 401(k) Plans Transferring to Gusto 401(k)	(888) 588-0446

For email support please complete the form on this page.

Frequently asked questions

401(k) sponsors and administrators

To access your account number from your Guideline administrator dashboard, click on your company name in the main menu. Your account number will be located at the bottom of the drop-down menu.

401(k) participants or IRA savers

If you have one plan or account, your account number will be displayed at the top of the Home page of your dashboard.

If you have multiple accounts, you will have an account number for each plan or IRA that you have with Guideline. To access each number, click on the Accounts button in the main menu, then navigate to your desired account. The account number will be displayed toward the top of the page.

Contact Us

Additional support

Frequently asked questions

Where can I find my Guideline account number?

401(k) sponsors and administrators

401(k) participants or IRA savers

Need immediate assistance?

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