Guideline 2024 Year in Review blog header image
Savers
6 min read

2024: A year in review

Kevin Busque Profile
Kevin Busque
CEO and Founder of Guideline

From becoming profitable to being recognized as a leader in design, 2024 marked a year of milestones for Guideline.

Last year, over 15,000 businesses signed up for a Guideline 401(k), which means over 57,000 businesses1 trust Guideline with their retirement benefits. Nearly 1.3 million people2 nationwide have saved with Guideline on their journey to retirement. Today, we’re among the top two recordkeepers3 in the country for new plans added.

Businesses aren’t just offering 401(k)s for the first time — they’re switching plans. In 2024, over 1,000 businesses converted their 401(k) to Guideline from another provider — our highest annual conversion count to date. After poor prior experiences, many are choosing Guideline for our affordable fees (up to six times lower than the industry average4), seamless integrations, and award-winning design.5 Businesses are starting to recognize that alternatives to legacy providers can be better for employers and their employees. Some customers have shared that they saved thousands of dollars a year in service fees alone by switching to Guideline.

Complex, multi-entity businesses are also selecting Guideline for our scalability. Last year franchises with over 100 locations collectively — like Dunkin' — brought Guideline 401(k)s to their employees. We made a number of product investments to meet the unique needs of large-scale businesses; everything from a single signing experience6 to a unified dashboard that shows all their plans in one place helps multi-entity companies set up and offer a retirement benefit with ease.

Beyond expansion, our in-market products and plans continued to make an impact in 2024:

  • The Mobile App — now boasting 100,000+ downloads7 — was recognized for its intentional, tech-first experience with multiple honors from Fast Company’s Innovation by Design Awards.5
  • The Starter 401(k) — first-to-market fresh off of new legislation — has helped expand retirement saving access for lower-margin employers and hourly workers.
  • The Enterprise tier — which offers dedicated support and flexible pricing — continues to be the most popular option for large-scale, multi-entity businesses. Roughly 9 out of 10 legally-related groups (complex entities, often with multiple locations) chose Enterprise in 2024 alone.8
  • The Solo 401(k) — a powerful retirement account that enables solopreneurs to save up to $70,0009 a year and helps offset their tax liability — gained more traction than ever. We’ve deepened our commitment to serve millions of self-employed individuals with a low-fee, low-admin, and high-value option.

We also achieved profitability as we balance high-growth and further investments in our product while building a sustainable business for the long term. Well capitalized and profitable, we’re built to support savers at every step on the path to retirement — today and decades into the future. We now have nearly $140 million in annual recurring revenue10 and close to $17 billion in assets under management.

These are just a few highlights from a truly landmark year. For a deeper dive, take a look at our full 2024 Year in Review below.

Graphics with the following copy: ~$17B AUM - Our assets under management (employer and saver contributions) grew more than 40% year-over-year.  ~$140M ARR - Our annual recurring revenue grew 35% year-over-year, and we became profitable.

Graphic with the following copy: #2 We ranked second among recordkeepers for new plans added. PLANSPONSOR

Graphics depicting that Guideline's mobile app was recognized as Fast Company's Innovation by Design winner, and that our savers' average contribution rate in 2024 was 6.9%.

A graphic celebrating Guideline's mobile app achievements in 2024: over 100,000 downloads and recognition in three award categories by Fast Company: Mid-Sized Business - Winner, Established Excellence - Finalist, and Finance - Honorable mention.

"Our employees love the Guideline mobile app. They can see their investment performance in real-time, make changes without waiting on admins, call Guideline’s support team directly — it’s been a big hit."

Brandy L.

Owner, Cashiers Valley Pharmacy

Client of Guideline. Views may not be representative of other clients.

Strengthening our commitment to accessible retirement

We built 7️⃣ custom payroll integrations this year. We believe in building people-first experiences through tech. Our direct, two-way integrations connect our platform to integration partners without using any third-party applications for a seamless and secure user experience. Here are the partners we added to our roster in 2024:

A graphic depicting Guideline's 7 new integration partners in 2024: ADP Workforce Now, Check, Deel, Gusto Embedded Payroll, Justworks, Paycor, and Proliant.

"The integration between Guideline & Deel has been a game changer for our team and our employees. Setting up the integration was one simple click of a button, and so far, it's saved us hours of manual inputs every payroll cycle and enabled us to streamline our HR tech stack with fully automated workflows."

Tiffany C.

People Lead, Clutch

Client of Guideline. Views may not be representative of other clients.

Our customers and their 401(k) plans

A 401(k) is a powerful benefit for businesses. In fact, 70% of employers agree that offering a retirement benefit has positively impacted their ability to recruit and hire talent.11 Here’s a look at the employers on our platform:

A graphic with the following copy: 57,000+ businesses trust Guideline and over 15,000 signed up in 2024.

Graphics with the following copy: 78% of employers offered a match. 4.7% was the average match.

A graphic depicting Guideline's top industries for most new plans in 2024 and highest contribution rate in 2024.

"We’re committed to making 401(k) fair and simple for everyone on our team — from our admin team to our manufacturing floor. When we compared ease-of-use across 401(k) providers, Guideline was the obvious winner. Our employees get a user-friendly product and great customer support, and that matters a lot to us."

Barrie G.

Head of People & Chief of Staff to CEO, Fox Robotics

Client of Guideline. Views may not be representative of other clients.

Our savers and their 401(k) contributions

Access to retirement benefits matters. According to Guideline research, 93% of employees say that a retirement benefit influences their decision about whether to join a company. One in two employees said they would turn down a job offer from a company that did not offer a retirement benefit.11 Meet our savers:

Graphic with the following copy: Guideline has helped nearly 1.3 million people save for retirement since 2016.

Graphics with the following copy: 85.7% - Average participation rate. 6.9% - Average contribution rate.

A graphic with the following copy: An employer match can increase 401(k) participation by almost 10%. Average plan participation rate with match is 88%, without match is 79%.

A graphic showing Guideline's average contribution rate by generation: Gen Z - 5.2%, Millennials - 6.9%, Gen X - 8.3%, and Boomer - 8.2%.

"I want our team to have a path to real retirement savings, and Guideline is helping them get there."

Les W.

Operations Director, Family Pet Hospital

Client of Guideline. Views may not be representative of other clients.

Looking back on one year of Starter

Just 10 months after Congress created the Starter 401(k) through SECURE 2.0, Guideline was the first to launch our Starter plan in the market. It’s now been in-market for over a year, and it has helped make retirement more accessible to small businesses, especially those with lower-wage, hourly workers.

A graphic celebrating the first year of Guideline's Starter plan: It helped thousands of lower-income workers save for the first time, and it accounts for more than 15% of Guideline's total plans in 2024.

A graphic depicting with four separate bar charts how Guideline's Starter participants compare to savers in a standard 401(k).

A map graphic showing Guideline's top states for Starter plans: CA (36%), CO (5%), IL (6%), and NY (6%).

These states all have state mandates in place that require employers to offer a qualified retirement plan, like a 401(k), once they meet a specific employee threshold.12 So it’s not surprising to see employers in those states leverage our most simplified, out-of-the-box plan.

We surveyed employers with a Starter 401(k)13

A graphic depicting results from a survey of employers with Starter 401(k) plans: 75% went with Guideline’s Starter 401(k) over their state-run program due to its simplicity, and 82% said the Starter 401(k) is the only plan offered that fits their needs.

"Starter 401(k) plans are affordable for small businesses, there’s less compliance responsibility, and they’re dead simple to administer."

Ana R.

Owner/CPA at Rosique Accounting

Client of Guideline. Views may not be representative of other clients.

Looking ahead to 2025

We’re committed to making retirement accessible for all types of businesses and their employees — from solopreneurs to small businesses to large-scale enterprises. Going into next year, we’ll continue to prioritize sustainable, people-first experiences through our integrations, design, service, and more. 2025 will mark a decade since being founded, and with the upcoming launch of new exciting products that better support businesses and savers — we’re just getting started.

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